SMSSolar Maintenance Solutions

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24/7 Emergency Response

EmergencySolarPanelRepair

Premium Solar & Battery Storage

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When Something Goes Wrong, Call Us

In over a decade of solar maintenance across Greater Manchester, we've attended emergency call-outs for every type of solar system failure imaginable: DC isolators showing arc damage, panels torn from roofs by winter storms, animals chewing through cables, inverters shutting down in the middle of summer, and systems that simply stopped working for no apparent reason. We know what to do when something goes wrong — because we've seen it before. Our emergency line is answered 24 hours a day. Our engineers carry the parts most commonly needed for emergency repairs. And our first priority, always, is making the system safe before anything else.

When Something Goes Wrong, Call Us
0/7

Emergency Line

0800 099 6606

0hr

Target Response

For fire risk emergencies

Same 0 Day

DC Isolator

Fire risk replacement

0%

Insurance Reports

For covered incidents

Our Emergency Response Service

24/7 Availability

Solar emergencies don't keep office hours. Our emergency line is answered 24 hours a day, 7 days a week. If your system poses a fire risk, we come out the same day — any day.

DC Isolator Fire Risk

A faulty DC isolator is the most urgent solar emergency. If your isolator is sparking, smoking, or showing arc damage, call us immediately. This is a fire risk that requires same-day response.

Storm Damage Response

High winds can lift panels from their mountings, damage racking, and compromise roof integrity. We assess storm damage quickly, make safe, and advise on repair vs replacement.

Spare Parts On Board

Our emergency vehicles carry DC isolators, AC isolators, junction box connectors, and common inverter parts. Most electrical emergencies are made safe on the first visit.

Complete Shutdown Response

A system that has stopped generating entirely could be a simple grid fault, a tripped isolator, or a serious component failure. We diagnose quickly and restore generation as fast as possible.

Insurance Documentation

For storm damage, fire damage, or vandalism, we provide a full written assessment report suitable for insurance claims — with photographs, damage categorisation, and repair cost breakdown.

How It Works

Step 01

Emergency Call

Call 0800 099 6606. Our emergency team will assess the situation over the phone, confirm whether it's an immediate safety risk, and dispatch an engineer.

Step 02

Make Safe

Our first priority is always safety — isolating the system if it poses a risk and securing any physically displaced components before beginning diagnosis.

Step 03

Diagnosis & Repair

With the system made safe, we diagnose the fault and carry out repair on the first visit wherever possible. Common emergency repairs are completed within hours of arrival.

Step 04

System Verification

After repair, we verify the system is safe and performing correctly before leaving site. You receive a written job report for your records and any insurance claim.

Frequently Asked Questions

Immediate emergencies: DC isolator sparking or showing arc damage, burning smell from any solar component, physically displaced panels (storm damage), total system shutdown with no obvious cause. Urgent but non-emergency: persistent error codes, significant performance drop, minor storm damage with panels intact.

Have another question?

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Trusted by Homeowners

What Our Clients Say

4.9

Rating

0+

Reviews

Battery Storage

Andy gave me great advice about adding a battery to my existing system. He was very knowledgeable and clear. Thanks to all at SMS.

S

Sarah T.

Manchester

Solar Installation

All brilliant from beginning to the end. Professional team who really know their stuff. Would recommend to anyone looking for solar solutions.

J

James R.

London

Maintenance

I received very efficient and helpful service from this company. Especially Jaimie who came when he said he would and was friendly and professional throughout. Can't recommend this company highly enough.

D

David M.

Birmingham

Solar Installation

Fantastic service, super happy and professional with the team. Highly recommend and will use again for any future solar needs.

E

Emma W.

Leeds

Solar Installation

From start to finish the whole process was seamless. The engineers were punctual, tidy, and incredibly knowledgeable. Our energy bills have dropped significantly.

M

Mark P.

Bristol

Ready to Get Started?

Contact our team of experts for a free consultation and discover how we can help you transition to clean, renewable energy.

MCS Certified

Microgeneration Certification

NICEIC Approved

Electrical Contractor

RECC Member

Renewable Energy Consumer Code

Tesla Powerwall

Certified Installer

EcoFlow Partner

Authorised Installer

TSI Approved

Trading Standards Institute

EPVS Registered

PV Scheme Member

IWA Member

Insulated Wall Association

MCS Certified

Microgeneration Certification

NICEIC Approved

Electrical Contractor

RECC Member

Renewable Energy Consumer Code

Tesla Powerwall

Certified Installer

EcoFlow Partner

Authorised Installer

TSI Approved

Trading Standards Institute

EPVS Registered

PV Scheme Member

IWA Member

Insulated Wall Association

MCS Certified

Microgeneration Certification

NICEIC Approved

Electrical Contractor

RECC Member

Renewable Energy Consumer Code

Tesla Powerwall

Certified Installer

EcoFlow Partner

Authorised Installer

TSI Approved

Trading Standards Institute

EPVS Registered

PV Scheme Member

IWA Member

Insulated Wall Association